What is Root Cause Analysis? What is its unique role in formative vs. summative testing? How should it be planned for before usability testing even starts?
Steve Wilcox and Peter Sneeringer answer these questions and more in their most recent publication on MD+DI’s blog Device Talk. “Root Cause Analysis: Adventures in Medical Device Usability” examines how identifying the root cause of a participant’s error can improve the success of your product—as well as improve the likelihood that the FDA will consider your device safe and effective.
To see the complete list of Steve Wilcox’s “Adventures in Medical Device Usability,” click here: http://bit.ly/2jxFuYE