Design Science’s Human Factors Consulting services fall into 7 broad categories:

  1. Formative Usability Testing: empirical testing conducted to discover insights about user preferences, product or process inefficiency, and sources of confusion to help shape design directions.
  2. Human Factors Validation Support (Summative Studies): empirical testing conducted to measure or validate the safety and effectiveness of a product.
  3. Time and Motion Studies: using realistic scenarios to compare two or more products or processes to reveal advantages and disadvantages to support marketing claims and product development.
  4. Specification Setting: use of specific tools to collect data and facilitate the creation of design-control documentation (e.g., force, dimensions, mental models, etc.).
  5. Expert Reviews: finding and applying technical information about the physical and cognitive characteristics of human beings to identify ways that the safety, efficiency, and usability of products or processes can be improved.
  6. Regulatory Support: assistance with submission plans, IRB approval, and filling strategies to improve a product’s success.
  7. Use Related Risk Assessments: in depth analysis of a process or product to identify use related harms, hazards, risks, and mitigations of those hazards to support validation and regulatory submission.

Design Science’s Human Factors Consulting services are characterized by:

  • Extreme rigor, made possible by technical training and by years of experience.
  • Clarity regarding the implications for product requirements, making relevant information highly accessible to product-development teams.

Tools and Facilities:

  • Proprietary portable, high-resolution, multi-camera video recording systems.
  • Live streaming of all testing for remote viewing.
  • 3 customizable usability-testing labs with viewing rooms.
  • Several unique and customizable measurement systems.