Design Science’s Human Factors Consulting services fall into 7 broad categories:
- Formative Usability Testing: empirical testing conducted to discover insights about user preferences, product or process inefficiency, and sources of confusion to help shape design directions.
- Human Factors Validation Support (Summative Studies): empirical testing conducted to measure or validate the safety and effectiveness of a product.
- Time and Motion Studies: using realistic scenarios to compare two or more products or processes to reveal advantages and disadvantages to support marketing claims and product development.
- Specification Setting: use of specific tools to collect data and facilitate the creation of design-control documentation (e.g., force, dimensions, mental models, etc.).
- Expert Reviews: finding and applying technical information about the physical and cognitive characteristics of human beings to identify ways that the safety, efficiency, and usability of products or processes can be improved.
- Regulatory Support: assistance with submission plans, IRB approval, and filling strategies to improve a product’s success.
- Use Related Risk Assessments: in depth analysis of a process or product to identify use related harms, hazards, risks, and mitigations of those hazards to support validation and regulatory submission.
Design Science’s Human Factors Consulting services are characterized by:
- Extreme rigor, made possible by technical training and by years of experience.
- Clarity regarding the implications for product requirements, making relevant information highly accessible to product-development teams.
Tools and Facilities:
- Proprietary portable, high-resolution, multi-camera video recording systems.
- Live streaming of all testing for remote viewing.
- 3 customizable usability-testing labs with viewing rooms.
- Several unique and customizable measurement systems.