Every few years, I try to improve my own product. Prompted by a sense of dissatisfaction with my clothing, I clean out and rebuild my wardrobe. I fill a trash bag with clothes to be donated, and feel accomplished as I look at my newly spacious closet. Each time I do this I’m convinced that I’ve solved the problem, only to be faced with that same problem again within a year or two. Read more
Tag Archive for: contextual inquiry
This blog post is part two of a two-part series on using video records in contextual inquiry.
In part one “Video Capture and Analysis: 5 Reasons to Film Your Research,” we discussed five reasons to film your research. One of the biggest advantages of filming your research is that you can analyze the video after the research has concluded.
In video analysis, you codify behaviors or events to put quantitative values to qualitative observations. These quantitative values can be a useful way to quickly and simply communicate your findings. Video analysis has been a staple of behavioral research methods for a long time, but there’s surprisingly little information about how to do it effectively. Read more
This blog post is part one of a two-part series on using video records in contextual inquiry.
Design Science researchers almost never go into the field alone—we’re accompanied by a videographer, who may be carrying up to 5 cameras. The ability to film in restricted areas like operating rooms and catheter labs is something that sets Design Science apart, and with good reason: it’s difficult to gain permission to film in an operating room. It requires long-standing relationships with surgeons, physicians, nurses, and the medical facilities they work for. These relationships are built on complicated, time-consuming navigation of hospital approvals, and repeated positive experiences with our researchers and videographers. Read more
At Design Science, our research most often focuses on the environments of medical professionals—ORs, cath labs, clinics. Yet some of the most rewarding research I have conducted here has involved visiting patients’ homes. Accompanied by a videographer, I’ve traveled past cornfields and baseball diamonds to meet families that are coping with serious conditions and investigate how they are wielding the medical tools and technologies they need to lead fuller and more independent lives. Read more
While Design Science is most well known for its experience in conducting ethnographic research at medical facilities, a growing number of our projects provide opportunities for us to venture outside of the hospital and apply our methodologies to the study of non-medical products. As a field researcher I have had the chance to participate in a number of “unconventional” projects that took me to unexpected places to answer unusual questions. Read more
123 S. Broad Street, Suite 1350
Philadelphia, PA 19109
909 Davis Street, Suite 470
Evanston, IL 60201