Every few years, I try to improve my own product. Prompted by a sense of dissatisfaction with my clothing, I clean out and rebuild my wardrobe. I fill a trash bag with clothes to be donated, and feel accomplished as I look at my newly spacious closet. Each time I do this I’m convinced that I’ve solved the problem, only to be faced with that same problem again within a year or two. Read more
As a company that is perpetually seeking to make products highly usable, it’s natural that we would apply that same scrutiny to how our own human factors usability studies are conducted. For the past few years, we’ve been exploring one specifically onerous aspect of usability studies: the ubiquitous pen and paper interview guide. Read more
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We conduct rigorous research to optimize the usability, safety, and customer appeal of products. Contact us to discuss a project today.