About Us

We take pride in improving healthcare experiences through deep rooted partnerships, with the goal of optimizing usability and safety.

YOUR HUMAN
FACTORS PARTNER

For over three decades we have been leaders in human factors for healthcare and medical technology. We use our experience to scale your project needs to ensure success.

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TOGETHER WE CAN IMPROVE
THE FUTURE OF HEALTHCARE

We believe in deep rooted partnerships; we're your trusted guide every step of the way. We understand the importance of your time and budget constraints, within the bounds of good science. Simply, we won't let you do anything that doesn't make sense.

Who We Are

STEPHEN B. WILCOX
Founder

LI YUE
Founder

OUR LEADERSHIP

In 1991, with Steve Wilcox’s experience in human psychology, ethnographic research, and product development, Design Science became one of the first human factors consultancies to specialize in healthcare.

Li Yue brings to DS his experience in industrial systems engineering, industrial design, and fine arts, expanding our capabilities of inventing proprietary technologies to meet specific client needs.

Katie Hansbro joined Design Science in 2014, bringing her experience in product development and leadership at Baxter. Her systems engineering background and business acumen allow her to right-size your project to meet the needs of your users and business.

Sara Waxberg McNew became CSO in 2019, with industry experience in user-centered design leadership at multiple healthcare companies. She brings her expertise in leading cross-functional teams, managing human factors consultants, interacting with regulatory agencies, and executing on corporate level strategic plans for human factors.

25+

Years of medical
industry experience


Over the past 30 years, our company has grown to include a multi-faceted staff of over 40 people, including executive leaders with 25+ combined years of experience at large healthcare companies. We can offer you expert guidance while you develop and improve healthcare products because we have been in your shoes.

KATIE HANSBRO
Chief Executive Officer

SARA WAXBERG MCNEW
Chief Scientific Officer

Our Labs

Our six state-of-the-art usability labs are equipped with customizable, interactive HD video setups, streaming options, and a viewing room for seamless team connectivity, whether in-person or remote.

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Our Locations

Our strategically located offices in Philadelphia, Chicago, and Munich enable us to foster global outreach and make an impact in healthcare across the world.

215

Cities visited for field research
& usability studies

Healthcare Human Factors Experts Philadelphia

PHILADELPHIA

123 S. Broad Street, Suite 1350
Philadelphia, PA 19109
T 215.627.4122

Human Factors Consulting Chicago

CHICAGO

909 Davis Street, Suite 470
Evanston, IL 60201
T 215.627.4122

Human Factors Engineering Munich Germany

MUNICH

Blütenstraße 15
80799 München
Germany
T +1 215.627.4122

Our Team

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SCIENCE DESIGNERS

Our team is built of interdisciplinary human factors experts with diverse backgrounds in human factors engineering (HFE), biomedical engineering, cognitive psychology, industrial and information design, and anthropology.

With this unique combination of skill sets, we ensure we will always be able to build right-sized, dynamic teams that intimately fit the needs of your project, even in our ever-changing landscape of healthcare and technology.

Join Our Team

We find ways to make people’s lives better, plain and simple. Want to join us? Check out our active positions: 

DON'T SEE THE RIGHT POSITION FOR YOU?

That’s okay, we know talent when we see it. If you have expertise in one or more of the following areas, we would love to hear from you. If you want to know what life is like with Design Science, be sure to check out our Instagram.

- Human Factors
- Observational Research
- Information Design
- User Interface Design
- Videography
- Usability Testing
- Systems Engineering
- Medical Device Design