DS-Team-2020

We find ways to make people’s lives better, plain and simple.

Want to join us? Check out our active positions below.

Job Description

The Principal HF Engineer works together in multi-disciplinary teams to execute research and usability testing for a variety of projects. The Principal HF Engineer is well-versed in the design of usability studies, study moderation, data collection, and analysis planning, and reporting writing. Additionally, the Principal HF Engineer has experience leading interactions with internal and external stakeholders (i.e., clients), such as presentations of study or research results. Principal HF Engineers have skills and experience developing usability file inputs, such as constructing task analyses, developing user interface requirements, and conducting use-related risk analysis. Principal HF Engineers are expected to regularly lead project teams, contribute to internal process improvement initiatives, and mentor Associate Engineers/Researchers. The Principal HF Engineer may be responsible for direct reports.

Qualifications

Essential Requirements:

  • MS/MA in human factors engineering, biomedical engineering, industrial engineering or related field required and at least 5 years’ experience working in human factors in healthcare or another safety-critical industry -or- BS/BA in a related field with at least 8 years’ experience working in human factors in a safety-critical industry.
  • Demonstrated track record of ability to deploy a variety of research techniques to collect and process data across multiple areas of company’s portfolio of work (field research, usability testing, ergonomics, expert review, etc.)
  • Demonstrated track record of optimizing data analysis and of producing reports to final delivery standards.
  • Proven track record of excellence in moderating usability testing.
  • Advanced to expert proficiency in Microsoft Office applications including Word, PowerPoint, and Excel.
  • Ability to work full time at the Design Science office in Evanston, IL or Philadelphia, PA and to travel 30% of the time, domestically and internationally.
  • Excellent written and oral communication skills.
  • Good organizational skills and ability to balance multiple projects simultaneously.
  • Willingness to undergo background checks, drug/health screenings as required for research purposes.

Preferred Requirements:

  • Experience creating usability file deliverables such as the application specification, user interface requirements, and use-related risk assessment.
  • Demonstrable understanding of FDA regulatory guidance on safety and usability of medical devices.
  • Familiarity with healthcare industry guidance (e.g., AAMI/ANSI HE75:2009, IEC 62366-1:2015/62366-2:2016, ISO 14971:2019, etc.)
  • Evidence of interdisciplinary collaboration across a variety of fields, including engineering, design, and psychology.

Additional Information

Here’s what we’re offering:

  • Full-time, salaried, exempt position
  • Compensation commensurate with experience
  • Benefits: Health, dental, vision, disability, and life insurance(s), 401k with match, 20 days PTO to start, paid holidays, dependent care FSA, work from home and flex work options, and more!

Other: We have one position available in our Philadelphia office and one position available in our Evanston office (Chicago area). Please indicate which location you prefer in your cover letter.

Resume/cover letter required.

Job Description

Overview:
Design Science seeks a dynamic, experienced, and entrepreneurial professional to lead the organization’s efforts to recruit, assess, grow, and retain top-quality, diverse talent and foster an equitable, just, and positive organizational culture. This individual will bring a passion for creatively recruiting, developing, and maintaining high-performing staff and for building race-forward, equitable organizations. Reporting to the Chief Executive Officer, the Head of Talent & Culture will have experience in planning and execution of human resource strategies, solving complex people and system problems, managing through change, and scaling complexity without sacrificing attention to detail. Limited travel is required.

Essential Responsibilities and Activities:

Talent Acquisition

  • Develop, lead, and train staff on organization-wide recruitment strategies, policies, and practices to hire high-quality and diverse staff.
  • Drive and participate in hiring processes including partnering with Hiring Managers to draft job descriptions and develop hiring plans.
  • Develop and maintain relationships with external candidate pipelines and embed a culture of recruitment throughout the organization.
  • Manage applicant tracking and develop mechanisms to track and report on staff analytics.

Talent Management & Development

  • Develop, lead, and train staff on robust performance management strategies, policies, and practices tied to core values and organizational goals.
  • Create and run comprehensive supervisor training with a focus on effectively managing, setting clear expectations, holding staff accountable, and coaching and mentoring staff.
  • Manage HR-related processes (i.e., benefits administration, payroll, etc.) and issues and partner with insurance and legal experts to remediate problems that arise.
  • Design, develop, and implement talent solutions, programs, and approaches to be used, including Succession Planning, Talent Reviews, Goal Setting and Performance Management, Competency Strategy, and High Potential identification.
  • Develop a compensation philosophy, ensuring that compensation at Design Science is externally competitive and internally consistent.
  • Partner with senior management to develop and lead meaningful staff engagements—including staff retreats, meetings, and celebrations—that strengthen relationships, build culture, and cohere staff around mission, strategies, and work plans.

Organizational Culture & Equity

  • Partner with senior management to establish and cultivate policies, practices, and norms that support an inclusive, equitable, humane, and just organizational culture.
  • Develop and lead an organizational equity advancement plan that engages all staff and supports and builds staff diversity and inclusion skills and practice.
  • Drive processes with the leadership team to further define and promote a culture that will inspire and energize our team to do their best every day.
  • Partner with senior management to identify and work to address staff morale issues, as needed.

Leadership

  • Provide oversight and direction to the office management team (i.e., Office Manager(s), Technology Staff, Temps/Contractors, etc.)
  • Act as intra-office liaison, fostering and maintaining good communications between Philadelphia, Chicago, and Munich offices.
  • Stays abreast and educate leadership on emerging trends and best-practices for culture, engagement, talent review, and career development programs to ensure the organization is prepared with effective tools, infrastructure, and methodologies to meet the current and future talent needs of the business.

Qualifications

Candidate Profile:

The ideal candidate will have a bachelor’s degree, 3+ years of relevant experience (i.e., organizational development/effectiveness, change management, talent management, etc.), 5+ years’ work experience (SHRM-CP or SHRM-SCP certification is a plus), along with the following personal competencies and characteristics:

  • Talent recruitment, management, and organizational development experience: You have a track record of success in performing and training talent recruitment, management, and organizational development best practices. You are dedicated to building and maintaining a highly productive, equitable and inclusive organizational culture in a dynamic environment. You are organized and will maintain records that allow collaboration and effective management of recruitment and hiring processes.
  • Strategic thinking and thoughtful problem-solving skills: You have a high level of emotional intelligence and can thoughtfully and accurately assess and solve highly complicated people and system problems. You are an adept strategic thinker and bring intellectual depth and maturity to work with stakeholders. You are eager to execute on plans and to drive and develop process improvements to foster efficiencies and continual growth of the organization.
  • Self-initiative and advanced project management skills: You can manage multiple priorities, organize a large volume of work, and keep it flowing through the pipeline. You are tenacious and proactive with the ability to get things done. You have a track record of developing and implementing new or improved systems and processes and achieving strong results while maintaining an inclusive, collaborative leadership style.
  • Excellent relationship-building skills: You have a demonstrated ability to work well with people from a wide variety of backgrounds and all levels within an organization including maintaining a high level of strict confidentiality.
  • Ability to communicate and collaborate in-person and virtually: ​You are proficient with Microsoft Office, a strong verbal and written communicator, responsive, and willing to participate in virtual meetings, as needed, though will be expected to be in the office most of the time post-pandemic.

Additional Information

Here’s what we’re offering:

  • Full-time, salaried, exempt position
  • Compensation commensurate with experience
  • Benefits: Health, dental, vision, disability, and life insurance(s), 401k with match, 20 days PTO to start, paid holidays, dependent care FSA, work from home and flex work options, and more!

Resume/cover letter required.

The Strategic Partnership Associate (SPA) supports the company’s research teams in the Philadelphia and Chicago area by recruiting people and facilities to participate in studies as well as coordinating details for field work. The SPA plays a vital part in initiating and maintaining relationships with physicians, nurses, patients, and hospital systems, and is responsible for actively expanding our participant database. The SPA also provides occasional administrative assistance when needed (e.g., assists staff in maintaining appropriate health records for admittance to hospitals, helps book travel, answers phones, staffs front desk in Office Manager’s absence, etc.). The ideal SPA is a personable, friendly, organized, and proactive team member. He/she has experience in administrative support, customer service/hospitality, and sales.

Primary Responsibilities:

  • Seek out new potential study participants (e.g., social media, search engines, advertisements, etc.)
  • Provide initial contact and make follow up calls to potential participants
  • Aid in establishing a positive reputation with study participants
  • Organize and maintain participant and facility records
  • Compile resources for the company’s recruiting department
  • Obtain necessary clearance(s) for company admittance to hospital/clinical settings
  • Attend off-site recruiting events to build relationships and expand participant database (e.g., 5K Diabetes Walk, etc.)
  • Provide updates on the progress of projects to project teams
  • Build and maintain rapport with past, present, and future participants and medical centers
  • Coordinate and track the distribution of study honorarium to participants

Secondary Responsibilities:

  • Assist employees in obtaining background checks and drug screening clearances
  • Complete other tasks as requested by authorized personnel
  • Administrative support as requested

Qualifications

Who you are:

  • Passionate about improving the lives of people who rely on medical devices.
  • Highly organized, with the ability to balance multiple projects simultaneously.
  • A team player with experience collaborating across a variety of fields such as engineering, design, and psychology.

What you bring:

  • High school diploma or equivalent required; college degree beneficial
  • Minimum 3 years of inside sales and administrative experience
  • Advanced to expert proficiency in Microsoft Office applications (Word, PowerPoint, and Excel)
  • Knowledge of and proficiency in SalesForce
  • Strong communication skills (e.g., compiling written communications to participants, well-spoken and mature on phone calls, etc.)
  • Good organizational skills and ability to balance multiple projects simultaneously
  • Keen sense of resourcefulness and problem-solving skills
  • Experience in cold calling
  • Flexibility to adjust normal 9am-5pm work hours for OUS projects when necessary
  • Availability to work occasional weekend hours for recruiting events
  • Willingness to undergo background check
  • Ability to lift 15-20 lbs.

We would also love to see:

  • Basic understanding of usability/human factors and field research
  • Familiarity with hospital processes, including vendor clearance systems, a plus (e.g., Reptrax, Vendormate, etc.)
  • Interest and/or experience working with healthcare professionals
  • Knowledge of Health Insurance Portability and Accountability Act (HIPAA)
  • Ability to work well under pressure and prioritize tasks
  • Attention to detail
  • Availability to travel (less than 10%)

Additional Information

Here’s what we’re offering:

  • Full-time, salaried, exempt position
  • Compensation commensurate with experience
  • Benefits: Health, dental, vision, disability, and life insurance(s), 401k with match, 20 days PTO to start, paid holidays, dependent care FSA, work from home and flex work options, and more!

Other:

  • This position is posted for our Philadelphia, PA headquarters.
  • Resume and cover letter are required.
  • For more information, check us out on social media @designscience.

How to apply:

Interested candidates should apply here with a resume and cover letter.

Don’t see the right position for you?

That’s okay, we know talent when we see it. If you have expertise in one or more of the following areas, we would love to hear from you. If you want to know what life is like with Design Science, be sure to check out our Instagram.

  • Human Factors
  • Observational Research
  • Information Design
  • User Interface Design
  • Videography
  • Usability Testing
  • Systems Engineering
  • Medical Device Design

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