DS-Team-2020

We find ways to make people’s lives better, plain and simple.

Want to join us? Check out our active positions below.

Principal Human Factors Engineer

Job Description

The Principal HF Engineer works together in multi-disciplinary teams to execute research and usability testing for a variety of projects. The Principal HF Engineer is well-versed in the design of usability studies, study moderation, data collection, and analysis planning, and reporting writing. Additionally, the Principal HF Engineer has experience leading interactions with internal and external stakeholders (i.e., clients), such as presentations of study or research results. Principal HF Engineers have skills and experience developing usability file inputs, such as constructing task analyses, developing user interface requirements, and conducting use-related risk analysis. Principal HF Engineers are expected to regularly lead project teams, contribute to internal process improvement initiatives, and mentor Associate Engineers/Researchers. The Principal HF Engineer may be responsible for direct reports.

Qualifications

Essential Requirements:

  • MS/MA in human factors engineering, biomedical engineering, industrial engineering or related field required and at least 5 years’ experience working in human factors in healthcare or another safety-critical industry -or- BS/BA in a related field with at least 8 years’ experience working in human factors in a safety-critical industry.
  • Demonstrated track record of ability to deploy a variety of research techniques to collect and process data across multiple areas of company’s portfolio of work (field research, usability testing, ergonomics, expert review, etc.)
  • Demonstrated track record of optimizing data analysis and of producing reports to final delivery standards.
  • Proven track record of excellence in moderating usability testing.
  • Advanced to expert proficiency in Microsoft Office applications including Word, PowerPoint, and Excel.
  • Ability to work full time at the Design Science office in Evanston, IL or Philadelphia, PA and to travel 30% of the time, domestically and internationally.
  • Excellent written and oral communication skills.
  • Good organizational skills and ability to balance multiple projects simultaneously.
  • Willingness to undergo background checks, drug/health screenings as required for research purposes.

Preferred Requirements:

  • Experience creating usability file deliverables such as the application specification, user interface requirements, and use-related risk assessment.
  • Demonstrable understanding of FDA regulatory guidance on safety and usability of medical devices.
  • Familiarity with healthcare industry guidance (e.g., AAMI/ANSI HE75:2009, IEC 62366-1:2015/62366-2:2016, ISO 14971:2019, etc.)
  • Evidence of interdisciplinary collaboration across a variety of fields, including engineering, design, and psychology.

Additional Information

Here’s what we’re offering:

  • Full-time, salaried, exempt position
  • Compensation commensurate with experience
  • Benefits: Health, dental, vision, disability, and life insurance(s), 401k with match, 20 days PTO to start, paid holidays, dependent care FSA, work from home and flex work options, and more!

Other: We have one position available in our Philadelphia office and one position available in our Evanston office (Chicago area). Please indicate which location you prefer in your cover letter.

Resume/cover letter required.

Strategic Partnership Associate

The Strategic Partnership Associate (SPA) supports the company’s research teams in the Philadelphia and Chicago area by recruiting people and facilities to participate in studies as well as coordinating details for field work. The SPA plays a vital part in initiating and maintaining relationships with physicians, nurses, patients, and hospital systems, and is responsible for actively expanding our participant database. The SPA also provides occasional administrative assistance when needed (e.g., assists staff in maintaining appropriate health records for admittance to hospitals, helps book travel, answers phones, staffs front desk in Office Manager’s absence, etc.). The ideal SPA is a personable, friendly, organized, and proactive team member. He/she has experience in administrative support, customer service/hospitality, and sales.

Primary Responsibilities:

  • Seek out new potential study participants (e.g., social media, search engines, advertisements, etc.)
  • Provide initial contact and make follow up calls to potential participants
  • Aid in establishing a positive reputation with study participants
  • Organize and maintain participant and facility records
  • Compile resources for the company’s recruiting department
  • Obtain necessary clearance(s) for company admittance to hospital/clinical settings
  • Attend off-site recruiting events to build relationships and expand participant database (e.g., 5K Diabetes Walk, etc.)
  • Provide updates on the progress of projects to project teams
  • Build and maintain rapport with past, present, and future participants and medical centers
  • Coordinate and track the distribution of study honorarium to participants

Secondary Responsibilities:

  • Assist employees in obtaining background checks and drug screening clearances
  • Complete other tasks as requested by authorized personnel
  • Administrative support as requested

Qualifications

Who you are:

  • Passionate about improving the lives of people who rely on medical devices.
  • Highly organized, with the ability to balance multiple projects simultaneously.
  • A team player with experience collaborating across a variety of fields such as engineering, design, and psychology.

What you bring:

  • High school diploma or equivalent required; college degree beneficial
  • Minimum 3 years of inside sales and administrative experience
  • Advanced to expert proficiency in Microsoft Office applications (Word, PowerPoint, and Excel)
  • Knowledge of and proficiency in SalesForce
  • Strong communication skills (e.g., compiling written communications to participants, well-spoken and mature on phone calls, etc.)
  • Good organizational skills and ability to balance multiple projects simultaneously
  • Keen sense of resourcefulness and problem-solving skills
  • Experience in cold calling
  • Flexibility to adjust normal 9am-5pm work hours for OUS projects when necessary
  • Availability to work occasional weekend hours for recruiting events
  • Willingness to undergo background check
  • Ability to lift 15-20 lbs.

We would also love to see:

  • Basic understanding of usability/human factors and field research
  • Familiarity with hospital processes, including vendor clearance systems, a plus (e.g., Reptrax, Vendormate, etc.)
  • Interest and/or experience working with healthcare professionals
  • Knowledge of Health Insurance Portability and Accountability Act (HIPAA)
  • Ability to work well under pressure and prioritize tasks
  • Attention to detail
  • Availability to travel (less than 10%)

Additional Information

Here’s what we’re offering:

  • Full-time, salaried, exempt position
  • Compensation commensurate with experience
  • Benefits: Health, dental, vision, disability, and life insurance(s), 401k with match, 20 days PTO to start, paid holidays, dependent care FSA, work from home and flex work options, and more!

Other:

  • This position is posted for our newly opened Evanston, IL office (Chicago area) but may also be staffed in our Philadelphia, PA headquarters.
  • Resume and cover letter are required.
  • For more information, check us out on social media @designscience.

How to apply:

Interested candidates should apply here with a resume and cover letter.

Don’t see the right position for you?

That’s okay, we know talent when we see it. If you have expertise in one or more of the following areas, we would love to hear from you. If you want to know what life is like with Design Science, be sure to check out our Instagram.

  • Human Factors
  • Observational Research
  • Information Design
  • User Interface Design
  • Videography
  • Usability Testing
  • Systems Engineering
  • Medical Device Design

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