At Design Science, we are passionate about bringing our expertise to bear not only in the work that we produce, but also by acting as thought leaders to improve the larger field of product-design research.

We’ve been around since the beginning. Design Science’s founder Stephen B. Wilcox is a pioneer in the industry and has been an active contributor for over 30 years.

We bring a distinctively comprehensive perspective. Design Science’s interdisciplinary team is uniquely able to speak to all aspects of the product development spectrum, including human factors and design best practices, utilizing innovative research technology, and more.

Check out some of our publications below:

Human Factors Results for Fentanyl Iontophoretic Transdermal System (ITS) With Enhanced Controller for Postoperative Pain Management

Stephen B. Wilcox, PhD, FIDSA; Peter A. Sneeringer, MS; Diane Santangelo, ANP-C; Christopher R. Page, MD; Hassan Danesi, MD; James B. Jones, MD; Nitin Joshi, PhD; and J. Bradley Phipps, PhD
American Society of PeriAnesthesia Nurses (ASPAN)

How successfully can users—ranging from health care professionals to patients—use the fentanyl iontophoretic transdermal system (ITS)? This analysis presents the results of summative usability evaluations, including behavioral and subjective evaluations.

Rendering of maze
Root Cause Analysis: Adventures in Medical Device Usability

Stephen B. Wilcox, PhD, FIDSA and Peter A. Sneeringer, MS
MD+DI Device Talk

The most important data generated when conducting usability testing with prototype medical devices are use errors. Potential users “use” prototype medical devices in simulated form. They make errors. Those errors, in turn, have causes. Identifying the causes is the key to eliminating the errors.

The Benefits of Applying Human Factors Engineering

Michael Wiklund and Stephen B. Wilcox, PhD, FIDSA

Is the awakening over? Has the medical industry finally come to embrace the benefits of human factors engineering, arguably decades after the aviation, military and consumer product industries did so? Let’s give the medical industry the benefit of the doubt and say yes.

The Problem with Transparency is it’s not Conspicuous Enough

Stephen B. Wilcox, PhD, FIDSA
ACM Interactions

Much of what human beings do involves the loss of awareness of the tools they are using, and this loss of awareness, associated with the development of skill, is generally a good thing.

Implications of the New Food and Drug Administration Draft Guidance on Human Factors Engineering for Diabetes Device Manufacturers

Stephen B. Wilcox, PhD, FIDSA and Daniel Drucker, PhD
Journal of Diabetes Science and Technology

This article discusses the implications of the new Food and Drug Administration’s draft guidance on human factors and usability engineering for the development of diabetes-related devices.

Auditory Alarm Signals

Stephen B. Wilcox, PhD, FIDSA

From a human factors point of view, the prevalence of alarm signals that don’t require action (not just “false alarms”) undermines one thing that we know how to do well—create an alarm signal that is detectable.

Ethnographic Research and the Problem of Validity

Stephen B. Wilcox, PhD, FIDSA

Used correctly, ethnographic research can provide hard data for guiding a device company’s business decisions.

High-Stakes Design

Stephen B. Wilcox, PhD, FIDSA

It’s easier to focus your attention when a design mistake has a high probability of killing somebody or—from the opposite point of view—when your good design has the opportunity of saving hundreds or thousands of lives.

Eight Ways to Kill Innovation

Stephen B. Wilcox, PhD, FIDSA

Medical device manufacturers are supposed to thrive on change. Why, then, do so many of them make innovation difficult?

Applying Universal Design to Medical Devices

Stephen B. Wilcox, PhD, FIDSA

As more and more complex medical devices are being operated at home, manufacturers need to develop them with disabled users in mind.

Ethnographic Methods for New Product Development

Stephen B. Wilcox, PhD, FIDSA and William J. Reese

Product developers who observe end-users’ behavior in the actual environment of use generate tangible, workable information about a device—and the requirements of the people who use it.